Proteus Enterprise for Microsoft Teams
Proteus® Enterprise for Microsoft Teams is Enghouse Interactive’s advanced call accounting application. It was designed to provide medium to large corporations with detailed analysis of your...
View ArticleEnghouse Vidyo Product Overview
Enriching Experiences in the Digital World The highest quality and most innovative video interaction platform visually enables any application or idea. One Platform Powering Every Solution With...
View ArticleOperator Console for Microsoft Teams
Combine our intuitive call handling interface with Microsoft Teams’ powerful unified communications capabilities. The post Operator Console for Microsoft Teams appeared first on Enghouse Interactive.
View ArticleCommunications Center for Microsoft Teams
Bring your customers on a journey with Communications Center and Microsoft Teams The post Communications Center for Microsoft Teams appeared first on Enghouse Interactive.
View ArticleCRM Connect
CRM Connect presents an opportunity for businesses to engage with their customers and prospects. Combining telephony with the rich customer data in your CRM system such as Salesforce instantly provides...
View ArticleReal-Time Speech Analytics (RTSE)
Use Real-Time Speech Analytics to analyse agent and customer speech and provide live feedback to agents and team leaders about what is being said, and how it’s been said. The post Real-Time Speech...
View ArticleContact Centre Solutions
The Contact Centre at the very heart of the business The contact centre’s role has long since changed from being a mere switchboard directing customer enquiries. Now it is the beating heart of a...
View ArticleEnghouse SmartQuality
Deliver Tangible Improvements with AI Instead of randomly sampling calls to review, use AI to make your Quality Management ‘smarter’. Free up your supervisors from spending so much time listening to...
View ArticleQuality Control and Customer Insight Brochure
How to control, maintain and improve the quality of your customer service? Here are some of the Quality Control and Customer Insight solution benefits: Maintain desired level of service excellence...
View ArticleEnghouse CCaaS Brochure (Contact Center as a Service)
Enghouse Interactive’s Contact Centre as a Service (CCaaS) solution offers businesses an application model with the deployment and agility benefits of SaaS (Software as a Service). Many organisations...
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